The Biblical Archaeology Society is a small non-profit with big company needs. We have no IT staff in house. My Computer Buddy has advised, installed and maintained a system that allows us to work at an efficiency- level beyond our size. The company’s help desk enables us instant access to help for the most basic computer or application question to the most complicated in record time. This is especially important for a staff that has no internal expertise and is always working on tight deadlines. I strongly recommend My Computer Buddy for its professionalism, its level of expertise and its competent service.
The Population Council Information Technology department has partnered
with My Computer Buddy consulting for over three years now. The Council
does have an IT team, however, is not always expert in every technology
and implementing strategies and does not have an IT presence in every
one of its 21 locations. This is where My Computer Buddy comes in, to
me they are a valued team member and complement our IT resources. They
are always available to assist on remote troubleshooting issues in our
DC and NY locations, and provide solutions for remote monitoring.
Over time, My Computer Buddy has evolved their portfolio of services,
and this has worked well for us. In one example, we were researching
whether to purchase or host a network monitoring solutions. We really
thought we would end up buying a solution, but after consulting with
Ilya Sergeyko at My Computer Buddy, we determined that hosting such a
service in the "cloud" was our best choice. The implementation went
very well. The epitome of how My Computer Buddy operates is after the
implementation, we were getting lots of alerts from desktop computers
via the service, rather than ignore them, My Computer Buddy volunteered
to help us resolve the issues. What a feeling!
Partnering with My Computer Buddy is a positive, genuine, and win-win
situation.
with My Computer Buddy consulting for over three years now. The Council
does have an IT team, however, is not always expert in every technology
and implementing strategies and does not have an IT presence in every
one of its 21 locations. This is where My Computer Buddy comes in, to
me they are a valued team member and complement our IT resources. They
are always available to assist on remote troubleshooting issues in our
DC and NY locations, and provide solutions for remote monitoring.
Over time, My Computer Buddy has evolved their portfolio of services,
and this has worked well for us. In one example, we were researching
whether to purchase or host a network monitoring solutions. We really
thought we would end up buying a solution, but after consulting with
Ilya Sergeyko at My Computer Buddy, we determined that hosting such a
service in the "cloud" was our best choice. The implementation went
very well. The epitome of how My Computer Buddy operates is after the
implementation, we were getting lots of alerts from desktop computers
via the service, rather than ignore them, My Computer Buddy volunteered
to help us resolve the issues. What a feeling!
Partnering with My Computer Buddy is a positive, genuine, and win-win
situation.
